At the festival site

FOOD OFFER
A wide range of food is available on the festival ground, for a decent bite comes in very handy at times. So there is plenty of variety. A selection of what is available: pizza, filled sandwiches, spring rolls, salads, wok dishes, French fries with or without snacks (we are in Belgium of course), fruit, waffles, poffertjes (tiny pancakes), pasta, ice cream and way more. 

DRINKS
Beer and refreshing drinks are available from drinks stalls which are scattered all over the festival ground. Specialized stalls offer coffee, milk, fruit juice, wine and sparkling as well. 

Rock Werchter supports the 'Respect16' campaign of the Belgian Brewers. 
All info: http://www.respect16.be.

 
HOW TO BUY FOOD/DRINK COUPONS
Drink/food coupons enable you to purchase both food and drink in the Festival Park.

Good advice: benefit from buying your food/drink coupons in advance for 2,40 euro/coupon.  During the festival, coupons cost 2,50 euro each.

The coupons purchased in presale are sent out in the guise of ‘food/drinks vouchers’. These vouchers come with a unique barcode. They are scanned at a coupon stall on the festival ground in order for its holder to receive the corresponding amount of coupons.

On the festival ground, food and drinks coupons can be purchased cash and by debit and credit card (Visa, Mastercard).

RECYCLING
During the festival, Coca-Cola and InBev do uphold the traditional recycling scheme. As always, 20 empty plastic cups or PET bottles are worth one beverage ticket if exchanged, also outside the festival terrain.

At the Festival Park, there is a mobile branch of KBC bank at the disposal of festival-goers. At the counter, all bank and credit cards are accepted to withdraw money. Or withdraw money from the ATM, which is connected to the same mobile branch. Good to know that all food/drink stalls and merchandising stands on the festival ground accept both cash payments and payments by bank or credit card (mastercard/visa)! The festival organisers strongly encourage people to pay electronically.

Our toilets have always been free of charge. So use them and spare fences and sponsor booths of your natural irrigation.

Use Safelockers and keep your hands free during the whole festival! Every year, Rock Werchter continues to improve the quality of the festival for visitors. Therefore, we are providing optimal protection, so that you can keep your possessions under lock and key for one day, or for the entire duration of the festival. Safelockers are convenient lockers where you can store your things. Not just clothes, but also a motorcycle helmet for example. The Safelockers are located next to the chill out area on the festival grounds.

• Store clothing and other possessions securely each day of the festival
• You hire your personal Safelocker and get your own unique key
• No need to worry about loss or theft of objects or clothing during the festival.
• The Safelockers will be under supervision
• You will be able to walk around more easily and with less to carry, because your possessions are safely locked away
• You can get at your stuff at any time
• Visitors who came by motorbike, moped or cycle can store their helmets securely
• If you are not sure about the weather (rain, cold, heat) just take the right clothes with you and put those you don’t need in the Safelocker
• You can easily fit jackets/pullovers for 2 to 3 people in one Safelocker (so it is very cheap).
• The Safelockers are accessible every festival day during the festival hours

Entering the festival site implies your agreement with all preventive and monitoring measures taken by the organiser or safety team including potential frisking and bag searches. Failing to comply with these measures will lead to refusal or withdrawal of the right of access.

DON’T Things that are not welcome include: sharp objects, weapons, glass, tins, bottles (glass & plastic), alcohol, (professional) audiovisual recording equipment, folding chairs, large backpacks, tents and all kinds of camping gear, gas burners, candles, pocket or other knives, flagpoles, parasols, non-retractable umbrella’s with pins, plastic or wooden bins, blocs of polystyrene foam, laserpen, drinking cups, mess tins and drinking bottles, flyers, stickers and other promotional material, bicycle pumps and bicycle repair equipment and animals. 

DO Welcome are: guide dogs for the visually impaired, simple disposable or pocket cameras, sandwiches, coolers (filled with beverages in carton, plastic jars with chocolate spread/jam), thermos flasks, retractable umbrellas without pin (no parasols), plastic and blankets to sit or lie on, sun lotion, perfume bottles, deodorant, refreshment water in a vaporizer and small backpacks or other bags. 

MAKING FIRE
Burning paper and other waste is strictly prohibited on the festival ground. Not only do you put yourself at risk, but also other festival-goers.

FLYERS AND POSTERS
On and around the festival ground (this means on campsites and the public road as well) it is strictly forbidden to hand out flyers or put up posters or any other type of promotional material.

In collaboration with Intro, Rock Werchter puts in a great effort to make Rock Werchter accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings:

• There is an alternative, accessible and less crowded entrance for people with a disability. One person is allowed to accompany him/her through this entrance.
• Both at the Main Stage and the Marquee we have provided viewing platforms for wheelchair users, people with crutches... with a grandstand view of the performing artists. Because we would like allow as many disabled people as possible, only one friend/carer will be allowed to assist the disabled festivalgoer on the platform. There is a dedicated camp site for disabled persons close to the festival site. 
• Friends, acquaintances, relatives… of the disabled person are also welcome to join him/her on this camp site (no more than 4 persons in the possession of valid festival tickets). 
• Adapted toilets are situated in locations all over the festival site and in the disabled camping area. 
• There is a service tent in the disabled camping area, where you can leave/pick up your wheelchair, there are adapted washing basins and aids like a hoist, a nursing bed and a toilet chair... 
• If you have a (blue) European disabled badge and you think you will get into trouble when you cannot come close to the festival entrance, please get in touch with Intro. Click here to view a map of the ADL parking.
• Throughout the festival, you can always call on ADD staff for assistance, free of charge. This may include: pitching your tent, toilet, moving and eating assistance... 
• Do not hesitate to talk to an ADD assistant, whenever you require assistance. You can find them on the festival site (at the viewing platforms) and in the dedicated camping area. 
• We will also look for a solution whenever you have problem with your wheelchair or another aid.

Should you wish to make use of the aforementioned facilities? Have you got a handicap and are you facing any problems to which you can’t find a solution? Would you just like some more information? Send an e-mail to rockwerchter@intro-events.be

Attention: If you have a valid festival ticket and you wish to use our ADD facilities or apply for a parking card or another permit, please remember that we need to receive your enquiry before Wednesday June 13th.

More information about Intro on www.intro-events.be.

INTRO
Jelle De Smedt
Noorderlaan 4
1731 Zellik
E-mail: rockwerchter@intro-events.be
Web: www.intro-events.be
 

AUDIO FREQUENCY INDUCTION LOOPS

For people with hearing aids, we are once again setting up audio frequency induction loops. By switching your hearing aid to the “T” position, you will enjoy much better sound quality and much less ambient noise. Both at the Main Stage and in the Pyramid Marquee (close to the wheelchair stage) we have foreseen an audio frequency induction loop. For more information, turn to the licensed carers who are offering assistance at the wheelchair stages. Huge thanks go out to the company Veranneman, by the way.

An explicit ban on crowd surfing
Just like previous years, Werchter has, like every other big festival in Europe, issued an explicit ban on crowdsurfing. People who ignore this rule will be removed from the field. The reasons for this ban are crystal clear: people at the first rows are now finally able to really enjoy whatever is going on on stage without protecting head and limbs first. It is way more pleasant and safer for everyone, and the risk of injuries has been reduced more than significantly.

Other measures to increase the safety at the festival site are:

• Safety corridors:
  Just like previous years, constructions are set up in front of the stage in order to increase visitor comfort and safety. Our pioneering role has inspired many major festivals throughout Europe to set up similar systems. Safety corridors consist of solid constructions with freestanding barriers which, in the event of an emergency situation, enable safety and first-aid staff to carry out interventions at a significant distance from the stage, without disturbing the rest of the crowd. These corridors are built in such a way that they can absorb part of forward and sidelong crowd pressure.
• Solid floor:
  Muddy and slippery circumstances in the front-stage area should be avoided. Therefore, solid flooring is installed in front of the Main Stage. The Pyramid Marquee is fully floored.
• Video screen:
  There is a huge video screen on each side of the Main Stage. This enables people standing farther from the stage to fully enjoy what is going on on stage. A screen is installed at the Pyramid Marquee also.